Business Intelligence

Business Intelligence

Beacon’s Business Intelligence Solutions help you understand your business and customers by delivering intelligent, relevant and appropriate information through a portfolio of simplified and integrated services. We can help you effectively access, analyze, forecast, report on, and share the information you need to reduce the complexity of organising and distributing information, enable better business decisions, and improve your bottom line. Our Business Intelligence Solutions are flexible, functional, can accommodate the different needs of people in your organisation, and incorporate all the types of information people use to make decisions. Our solutions also draw data together from various databases and legacy systems. For example, our solutions might involve data modelling, data warehousing, data manipulation, reporting and analysis, and performance management.

Business Process Management

Business Process Management (BPM) is concerned with improving and optimising the management of business processes, technology tools, business practices and management disciplines. Business processes underlie all organisational efforts, and the effectiveness with which they are carried out contributes directly to critical business goals such as customer retention, length of time it takes to fulfil a product order or service, or regulatory compliance. At Beacon, we have experienced BPM process architects and developers who understand both business requirements and technical solutions. We have developed BPM solutions that address the full spectrum of business processes from highly unstructured processes (human and document centric) to highly structured and transactional system processes. Our BPM customised Solutions make use of key technologies such as Microsoft Office System for ensuring productivity, Microsoft Office SharePoint Server for collaborative processes, and BizTalk Server for rich transactional process automation and monitoring capabilities.

e-Business

At Beacon, we believe that e-Business goes far beyond e-commerce or buying and selling over the Internet, and deep into the processes and cultures of an enterprise. It is the powerful business environment that is created when you connect critical business systems directly to customers, employees, vendors, and business partners, using Intranets, Extranets, e-Commerce technologies, collaborative applications, and the Web. Our e-Business Solutions focus on business processes spanning the entire value chain: electronic purchasing and supply chain management, processing orders electronically, handling customer service, and co-operating with business partners. Beacon's bespoke e-Business solutions offer a cost-effective way to create more business, helping you to acquire new customers worldwide, improve the way you communicate, and ultimately achieve an increase in sales and more efficient processes in your company.

e-Commerce

Our e-commerce Solutions help you achieve true business value from your Internet sites by delivering rich, personalised content and e-Commerce capabilities that enable you to build effective online relationships. Examples of the type of solutions we can provide are B2C and B2B applications, Catalogues, e-Commerce websites, integration to back-end and legacy systems, and integration with credit cards and smart cards. These tailored e-Commerce solutions enable you to implement customer-centric Internet sites providing fresh, accurate information to your consumers, and help you build customer and partner loyalty and increase profitability with integrated merchandising and buying applications. We can help you to quickly develop sites that optimise the customer experience, encouraging repeat business and forging tighter partnerships.